FAQ's

1. What materials are used in Jeba Boutique accessories?

All our accessories are made with premium-quality materials, carefully selected for durability, comfort, and elegance.

2. Are your products suitable for all hair types?

Yes! Our scrunchies, clips, and bands are designed to work on all hair types and lengths without causing damage or breakage.

3. How do I care for my hair accessories?

  • Avoid direct contact with water or harsh chemicals.

  • Store in a dry place to prevent fading or deformation.

  • Handle delicate pieces gently to maintain their longevity.

4. Do you offer gift wrapping?

Yes! We provide premium gift packaging for special occasions. You can select this option at checkout.

5. How long will it take to receive my order?

  • Standard Shipping: 5–10 business days

  • Expedited Shipping: 2–5 business days
    Delivery may vary depending on location and courier services.

6. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number to monitor its delivery status.

7. What is your return and refund policy?

We accept returns for damaged or defective items. Refunds are processed through the original payment method once the return is approved.

8. Do you ship internationally?

Currently, we ship to selected countries. International shipping may take longer due to customs and local courier processes.

9. Are your products eco-friendly?

We are committed to sustainable practices, including eco-friendly packaging and responsible sourcing of materials.

10. How can I contact you for support?

You can reach out through the store’s contact form for any inquiries or assistance with orders.