Shipping Policy
At Jeba Boutique, we aim to deliver your hair accessories quickly and safely. Please read our Shipping Policy carefully to understand how we process and deliver your orders.
1. Processing Time
-
All orders are typically processed within 1–3 business days after payment confirmation.
-
Orders placed on weekends or public holidays will be processed the next business day.
2. Shipping Methods & Delivery Time
-
Standard Shipping: Usually 5–10 business days depending on your location.
-
Expedited Shipping: Usually 2–5 business days depending on your location.
-
Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
-
Shipping charges are calculated at checkout based on order weight, size, and destination.
-
Occasionally, we may offer free shipping promotions for selected orders.
4. Order Tracking
-
Once your order is shipped, you will receive a tracking number to monitor the delivery status.
-
Please allow 24–48 hours for tracking information to update.
5. International Shipping
-
Currently, we ship to selected countries only.
-
International shipping may take longer due to customs clearance and local courier policies.
6. Address Accuracy
-
Please ensure your shipping address is correct at the time of checkout.
-
Jeba Boutique is not responsible for orders delayed or lost due to incorrect or incomplete addresses.
7. Lost or Damaged Orders
-
If your order is lost or damaged during transit, please report it as soon as possible for assistance.
-
Claims are evaluated based on courier policies and proof of damage.
8. Changes to This Policy
-
We may update this Shipping Policy from time to time.
-
Any changes will be reflected on this page with an updated “Last Updated” date.